For ages 21 and above only

i888 Responsible Gaming — Your Protection is Our Priority

i888 believes entertainment is most enjoyable when it is controlled and mindful. Our protection tools and guidelines help you maintain healthy gaming habits.

Why Responsible Gaming Matters

Online gaming is a form of entertainment — just like watching a film or catching up with friends. But as with any form of entertainment, staying within limits makes it most enjoyable. At i888, we believe every player's gaming experience becomes more fun when they stay aware of their own well-being.

There are a few key things to keep in mind when betting or playing casino games. First, winning and losing are both a normal part of gaming — placing even more bets to recover lost money is never the right decision. Second, gaming is not a source of income — it is entertainment only. i888 wants you to always play with enjoyment and awareness.

Our platform includes a number of effective protection tools. From self-exclusion to setting deposit limits — every feature has been built with your best interests in mind. You can activate these features from your account settings, or speak directly with our support team.

Important Notice: i888 is for individuals aged 21 and above only. Minors are strictly prohibited from opening accounts and playing games. Please ensure that younger members of your household cannot access your account.

Gaming addiction is a recognised health condition and can affect anyone. Staying aware of the signs and seeking help at the right time is very important. If you or someone you know has concerns about gaming behaviour, do not delay in seeking support.

Our Protection Tools

Self-Exclusion

Take a temporary or extended break from the platform. Once self-exclusion is activated at i888, you will not be able to log in to your account for the chosen period, and no promotional communications will be sent to you.

Deposit Limits

Set a maximum amount you can deposit each day, each week, or each month. Once a limit is set, it takes effect immediately. A request to increase a limit may take up to 48 hours to come into effect.

Time-Out Break

Take a time-out from one day to six weeks. During this period your account remains active but no betting or gameplay will be possible. Use the break to recharge.

Betting Limits

Decide in advance how much you will bet in each session. Once you reach the set limit, the system will automatically stop you, preventing impulsive overbetting.

24/7 support

If you have any concerns about gaming, speak to our support team at any time. i888's live chat and email support are available around the clock in Bengali — we are always ready to listen.

Reality Reminders

After a set amount of play, i888 automatically sends a break reminder. These messages keep you aware of the time and money you have spent and help you build healthy gaming habits.

21+ Age Policy

i888 strictly prohibits anyone under the age of 21 from opening an account or playing games. An age verification process is carried out during account registration. If there is any suspicion that an account is being used by a minor, we will immediately suspend that account.

If there are children or teenagers under 18 in your home, make sure they do not know your i888 account password. Avoid saving passwords on your device and clear your browser history regularly.

If you become aware of any gaming activity by a minor, please notify our support team immediately: [email protected]

Signs of Problematic Gaming

When gaming turns from entertainment into a problem, certain specific signs appear. If you notice any of the following in yourself or someone you know, consider seeking help:

  • Repeatedly playing to recover lost money and being unable to stop.
  • Sacrificing time with family, work, or studies for gaming.
  • Trying to stop gaming but failing to do so.
  • Hiding gaming activity from family or friends.
  • Using money meant for household or emergency expenses on betting.
  • Feeling restless, irritable, or depressed when not playing.
  • Using gaming to cope with excitement or stress.
  • Going into debt or facing financial difficulties because of gaming.

There is nothing to be ashamed of if these signs appear — asking for help is the brave thing to do. i888's support team will help you take the right steps and, if needed, advise you on managing your account.

Healthy Gaming Habits

Responsible gaming is not just about avoiding problems — it is a way to make the enjoyment last. Following the guidelines below will keep your experience at i888 positive at all times:

  • Set a budget first: Before each session, decide how much you will spend and stop when you reach that amount.
  • Set a time limit: Keep a limit on how long you play each session and set an alarm.
  • Only play with spare money: Never bet with money meant for your livelihood, rent, medical needs, or education.
  • Do not make decisions on impulse: Avoid playing when you are upset, tired, or have been drinking.
  • Take regular breaks: Take at least a 15-minute break every hour — get up, walk around, drink some water.
  • Withdraw your winnings: After a big win, it is good practice to withdraw a portion rather than putting everything back on a bet.
  • Do not make gaming your only entertainment: Spend time with family, friends, and other hobbies.

How to Use Protection Tools

Activating i888's protection features is very straightforward. After logging in to your account, go to the "Account Settings" section where you will find the "Responsible Gaming" option. From there you can take the following steps:

  • To set a deposit limit: Select "Deposit Limit," choose a daily / weekly / monthly limit, enter the amount — it will take effect immediately.
  • To take a time-out: Go to the "Take a Break" section and choose any period from 1 day to 6 weeks.
  • For self-exclusion: Select "Permanent Break" or email [email protected] directly.
  • For urgent support: Open live chat and mention "responsible gaming" — our team is ready to help in Bengali 24/7.

If you have trouble activating any feature or would like to talk about it, contact us on live chat at any time or write to [email protected].

Responsible Gaming FAQ

You must be at least 21 years old to open an account and play at i888. Age is verified during account registration. Using or creating an account on behalf of a minor is strictly prohibited, and any such account will be closed immediately upon detection.

Yes, a request to lower your deposit limit takes effect immediately. However, a cooling-off period may apply when increasing a limit, which helps prevent impulsive changes of mind. This feature is an important part of i888's responsible gaming policy.

No. While self-exclusion is active, i888 will not send you any promotional emails, SMS, or other messages. We want your break to be completely uninterrupted.

Your account balance is preserved and kept safe during a time-out. Once the break period ends, you can log in as normal and use your balance.

At any time, contact us through i888's 24/7 live chat and mention "responsible gaming." Our trained support team is available in Bengali to help you. To reach us by email, write to [email protected]. We are here only to help, without any judgment.

Generally, the account holder must submit the request themselves. However, if someone close to you is struggling with a gaming problem and cannot make the request on their own, please write to [email protected] with the details — our team will understand the situation and provide the best possible assistance.

Enjoy i888 responsibly

Enjoy cricket betting, slots, or live casino in a safe gaming environment — within your limits, with enjoyment.