Your information is secure at i888
— Our Privacy Policy
We take your personal information seriously. Through SSL encryption and strict data protection processes, i888 ensures that every piece of information you provide remains completely safe and confidential.
Privacy Policy Introduction
i888 is a trusted online gaming and betting platform in Bangladesh. When you use our website, you voluntarily provide certain personal information, and some technical information is automatically collected from your device. This Privacy Policy describes in detail our rules regarding the use, storage, and protection of all such information.
This Privacy Policy applies to all services, websites, and mobile platforms of i888. By using our platform, you are considered to have agreed to the terms of this policy. Please read it carefully.
1What information we collect
Information provided directly by you
When you register an account, log in, or use services on i888, we collect the following information directly from you:
- Full name (in Bengali and English)
- Date of birth (for age verification)
- Email address
- Mobile number
- Current address
- National ID card or passport number (for identity verification)
- Payment account details (bKash, Nagad, Rocket, Upay)
Automatically collected information
When you use our platform, the following technical information may be collected automatically:
- IP address and device identifier
- Browser type and version
- Operating system information
- Date and time of website access
- A list of pages you visited
- Information obtained through cookies and similar tracking technologies
- Transaction history and gaming activity
2How we use the collected information
i888 uses your information only for the following legitimate purposes:
- To complete account registration and identity verification
- To process your deposits and withdrawals
- To improve service quality and provide a personalized experience
- To provide customer support and resolve complaints
- To inform you about bonuses, promotions, and offers
- To detect and prevent fraud
- To enforce responsible gaming policies
- To meet legal obligations
- To maintain platform security
- To conduct analysis for service improvement
We never sell your information to advertising agencies or third parties. Any commercial use of your data is strictly prohibited.
3Data storage and security measures
Technical security
i888 uses industry-standard security technology to protect your data. All information transmitted to and stored on our servers is secured through SSL (Secure Sockets Layer) encryption, preventing unauthorized third-party access to your information.
Our security framework includes: firewall protection, regular security audits, data encryption, access controls, and intrusion detection systems. Only authorized personnel can access your personal information, and they operate under strict confidentiality agreements.
Data retention period
We retain your information for as long as your account is active and for any additional period required by law. Even after an account is closed, certain information may remain in our systems for a defined period for legal, regulatory, or fraud prevention purposes.
4Cookies and tracking technologies
What cookies are and how we use them
Cookies are small text files stored in your browser or device when you visit the i888 website. Through cookies, we are able to improve your browsing experience and remember your preferences.
Essential cookies
Required for the core functionality of the website. They help maintain login sessions, perform security checks, and assist with form completion.
Analytical cookies
Used to analyze website traffic and user behavior, which helps improve our services.
Preference cookies
Store your language, region, and other preferences to ensure a better experience on your next visit.
You can control or disable cookies through your browser settings if you wish. However, disabling certain cookies may limit the functionality of the website.
5Sharing information with third parties
i888 does not sell, rent, or transfer your personal information to any third party for commercial purposes. However, in the following limited circumstances, certain information may be shared with trusted third parties:
- Payment processors: Payment service providers such as bKash, Nagad, Rocket, and Upay are given limited access to the information necessary to complete transactions.
- Identity verification services: Certain information may be shared with authorized identity verification agencies to complete the KYC process.
- Legal authorities: We may be legally required to provide information to courts or government agencies under a valid order or legal obligation.
- Technology service providers: Authorized technology companies working on website hosting, database management, and cybersecurity have limited access to data under strict confidentiality agreements.
All third parties mentioned above are contractually bound to comply with i888's privacy standards and are not permitted to use your information for any unauthorized purpose.
6Your rights and controls
Right to access your information
You can request a copy of the information we hold about you at any time. We will provide it within a reasonable time after receiving your request.
Right to correct your information
If any of your information is incorrect or incomplete, you can contact i888 support to request a correction. Ensuring accurate information is our primary responsibility.
Right to delete your information
In certain circumstances, you may request to close your account and have your personal information deleted. However, some information may need to be retained for a defined period due to legal obligations.
Right to withdraw consent
If you have given consent for your information to be used for a specific purpose, you may withdraw that consent at any time. The withdrawal will apply to future processing only.
Right to data portability
You can receive your information in a structured, machine-readable format, making it easy to transfer to another service.
Right to object to processing
You may object to certain types of data processing, including marketing communications and profiling. We will act promptly upon receiving such a request.
To exercise any of the rights listed above, please contact our support team. We will resolve your request within a maximum of 30 business days.
7Privacy protection for minors
i888 provides services only to individuals aged 21 and above. We do not intentionally collect any personal information from minors. Age verification is a mandatory step during account registration.
If a parent or guardian discovers that their underage child has registered on our platform, please contact our support team immediately. Such accounts will be closed without delay and all associated information will be deleted.
Important: i888 is only for individuals aged 21 and above — access and use is lawful only for this age group.
8Special security for payment information
Information related to financial transactions is handled with the highest level of confidentiality. bKash, Nagad, Rocket, and Upay payment methods are used for deposits and withdrawals on i888.
We never collect or store your mobile banking PIN, OTP, or password. During payment processing, you are directed to the secure gateway of the relevant payment provider. i888 only stores the transaction reference number, amount, and completion status.
- Minimum deposit amount: ৳200 (all methods)
- Minimum withdrawal amount: ৳800
- Typical withdrawal processing time: 30 minutes to 3 hours
- All transactions are secured through SSL encryption
9Changes and updates to the Privacy Policy
i888 reserves the right to update this Privacy Policy from time to time. Amendments may be made in response to changes in technology, new legal obligations, or changes in the scope of our services.
If any significant changes are made to the policy, we will notify you in the following ways:
- A special notice will be displayed on the homepage of the website
- A notification will be sent to your registered email address
- The "Last updated" date at the top of this page will be changed
If you continue using the platform after an update, it will be considered that you have agreed to the terms of the revised policy. We recommend reviewing this page regularly.
10Contact us
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact our data protection team:
We take your requests and concerns seriously and are committed to resolving them as quickly as possible.
Keep your account secure
Your information is always protected at i888. Log in to your account today or learn more with us for a safe gaming experience.
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